To ensure comprehensibility in this Policy on Returns and Reimbursements, whenever the following terminology is used, they are specifically defined as follows:
We are thankful for your choice in selecting MEDIA PARADISE for your purchases. We genuinely value your trust in procuring the products we provide. In addition, we strive to ensure your experience while exploring, assessing, and purchasing our offerings is exceptional.
Similar to any purchasing process, specific terms and conditions apply to transactions completed at MEDIA PARADISE. Our intention is to maintain clarity within the guidelines set by our legal advisors. It is crucial to note that by placing an order or making a purchase at MEDIA PARADISE, you acknowledge the conditions detailed below, apart from MEDIA PARADISE's Privacy Policy.
If there is any deficiency with the product/service you have acquired, or if it fails to meet your expectations, you possess a duration of one month to request a refund and return the product/service.
If you decide to return a product, adherence to the following stipulations is obligatory:
At MEDIA PARADISE, we are devoted to offering our customers superior products. Each item selected undergoes thorough evaluation, inspection for flaws, and detailed packaging. These procedures are instilled to guarantee your contentment with our products.
Regrettably, there are potential instances when the product(s) you desire may be unavailable, or we might confront issues related to our inventory or quality control. In such situations, we may have to annul your order. Prior notification will be provided to mitigate any concerns regarding your order. For purchases conducted via Online payment (excluding Cash on Delivery), a refund will be initiated upon confirmation by our team.
We perform an exhaustive quality assessment before processing the ordered item. Packaging is executed with meticulous care to avert damage during transit. However, please be cognizant that MEDIA PARADISE assumes no responsibility for any impairment sustained during transit or transportation.
Upon receipt of your returned item, we will promptly evaluate it. If it adheres to the aforementioned criteria, a refund for your purchase will be executed. Although the refund processing may necessitate several days, you will be duly informed upon its completion.
MEDIA PARADISE undertakes the responsibility for return shipping expenses. Irrespective of whether the item initially had free shipping, MEDIA PARADISE covers the cost of return shipping.
By utilizing our platform, registering an account, or completing a purchase, you affirm your consent to our Policy on Returns and Reimbursements and agree to its stipulations.
In the event of updates, amendments, or modifications to this document to accurately reflect our Services and policies, such changes will be prominently displayed. By continuing to utilize the Services, you are bound by the revised Policy on Returns and Reimbursements unless otherwise mandated by law. Should you disagree with this or any updated Policy on Returns and Reimbursements, you retain the option to deactivate your account.
If you are unsatisfied with any product or service rendered by us, please do not hesitate to reach out. We are available to address any concerns regarding our products.